Your review. Your decision.

Controller

The controller is Julius Pietsch, Arethra, Wiesenbergstr. 37, 45147 Essen, Germany. Email: kontakt@arethra.de. Phone: +49 178 1042173.

What you share and what is published

For a review we store your name, optional company, email address, star rating, text and any audio file, plus consent timestamp, consent version and processing status. Your email is not published. Following review, your name, company and review, including a recording, may be published worldwide based on your separate consent (Article 6(1)(a) GDPR). Third parties may copy published content. Providing information is voluntary; submission requires the mandatory details. The rest of the website remains available.

Review checks

Authors confirm when submitting that they have worked with Arethra. Contributions are manually reviewed before publication. There is no automatic verification of an order; the author's declaration alone is not independent proof of an actual working relationship.

Your voice recording

The microphone starts only when you request it and grant browser permission. Alternatively, you can select an audio file. Before submission the file stays local and can be played, replaced or removed. Only when you submit the review with your consent to publication does your browser upload the file directly to our private storage at Cloudflare R2. Cloudflare receives the file and technically necessary connection data such as your IP address and browser information. Our server checks the file before attaching it to the review. There is no automatic transcription, voice recognition or sharing with an AI service. Recordings are limited to 60 seconds and files to 8 MB. A cookie choice does not replace consent to publication.

For this upload we temporarily store its review reference, file size and format, consent version, time and a protected upload authorisation. The upload link is valid for ten minutes and the reference for one hour. If submission is not completed, temporary details and any uploaded file not attached to a review become due for deletion after one hour and are removed during daily cleanup or earlier. Deletion is retried if a technical error occurs. A provisionally uploaded file is not publicly accessible.

Storage and access

Review data is stored in Netlify Blobs, with recordings stored separately in Cloudflare R2. Unapproved contributions are accessible only in protected administration. Hosting and storage providers receive the necessary technical access. Information about possible third-country transfers and contract and retention details is in section 2 of the full privacy notice.

To protect submission functions against abuse, a short-lived hash of the technical IP address and a time window is processed with a counter. This is a pseudonymous safeguard, not guaranteed anonymisation. The entry expires after two hours and is removed in the next cleanup. The IP address is not stored as a field of a review or knowledge suggestion. The legal basis is Article 6(1)(f) GDPR, based on our legitimate interest in preventing abuse and ensuring availability.

Withdrawal, retention and deletion

Unapproved or rejected reviews and their recordings become due for deletion after 90 days and are removed during daily cleanup or an earlier access. Approved reviews remain until consent is withdrawn or they are no longer needed to present customer experiences. You may withdraw consent at any time for the future at kontakt@arethra.de. We then remove the review and recording. Include the name used and, if possible, use the same email address; we request only the information necessary to identify the contribution and establish your entitlement. Earlier processing remains lawful. We cannot directly erase copies held by independent third parties.

Further rights

Your rights to access, rectification, erasure, restriction, portability, objection and complaint to a supervisory authority are explained in the full privacy notice.

Last updated: 30 September 2026.